Refunds & Returns Policy – Teeheelabs.com

Last Updated: December 2025

We want you to love your Teeheelabs gear. Here’s how our returns and refunds work:

1. Defective or Damaged Items

We only offer returns or exchanges for defective, misprinted, or damaged items.

If your item arrives damaged or has a manufacturing issue, please email us within 7 days of delivery with:

  • Order number
  • Photo of the defect/damage
  • Brief description of the issue

Send to: contactus@teeheelabs.com

2. Non-Returnable Items

Because our products are made to order, we do not accept returns for:

  • Size issues
  • Buyer’s remorse
  • Wrong item ordered
  • Normal wear and tear

Please double-check your order details before completing checkout.

3. Replacement or Refund

If your claim is approved, we will offer:

  • replacement at no cost
    or
  • refund to your original payment method

4. Shipping Costs

If the item is defective, we cover all replacement shipping costs.
No shipping costs are refunded for non-defective items since they are not eligible for return.