Refunds & Returns Policy – Teeheelabs.com
Last Updated: December 2025
We want you to love your Teeheelabs gear. Here’s how our returns and refunds work:
1. Defective or Damaged Items
We only offer returns or exchanges for defective, misprinted, or damaged items.
If your item arrives damaged or has a manufacturing issue, please email us within 7 days of delivery with:
- Order number
- Photo of the defect/damage
- Brief description of the issue
Send to: contactus@teeheelabs.com
2. Non-Returnable Items
Because our products are made to order, we do not accept returns for:
- Size issues
- Buyer’s remorse
- Wrong item ordered
- Normal wear and tear
Please double-check your order details before completing checkout.
3. Replacement or Refund
If your claim is approved, we will offer:
- A replacement at no cost
or - A refund to your original payment method
4. Shipping Costs
If the item is defective, we cover all replacement shipping costs.
No shipping costs are refunded for non-defective items since they are not eligible for return.
